All orders are exempted from shipping fees, and the shipping method we use is UPS and FedEx.
We will arrange the shipment within 12-48 hours after you place the order. And normally it takes 3-5 days for you to receive.
The goods which on backorder are expected to arrive in three to ten weeks after you purchase. Please purchase after consideration.
NOTE: Due to the COVID-19, the shipping may have a slight delay. Thanks for your understanding on this issue.
Package: mirror, screw bag, cleaning cloth, instruction book and after-sale card.
We offer the best material of package which is EPA certified and passes the drop test. We try our best to provide a strong and exquisite package, aiming to provide a perfect mirror for you.
We hope you will like our products. However, returns may still occur.
- The mirror belongs to fragile items, None can’t 100% guarantee it will not be damaged during the shipping transport. But we can guarantee 99.9% safe delivery. So if the mirror arrives damaged after delivery, please contact the customer service of our official website, and send pictures of the damaged mirror, the front and back views of the outer box and the shipping label information. We will arrange a replacement or a full refund for you as soon as possible after we confirm the pictures.
- If our products have any quality problems. We can pay the transportation costs for the return. (But you need to provide us with clear product pictures and packaging pictures. Once the packaging is damaged, we do not accept return applications.)
- If you want to return the goods due to your personal reasons, we will not pay for the transportation costs, this cost needs to be paid by yourself.
Return address: 13620 Benson Ave. Suite B Chino, CA. 91710.
Note: The refund will be returned to the account which you used to pay for the order within 7 business days.
The warranty period of the item is half a year from the delivery date. In this period, any problem caused by our product itself, such as oxidation due to the environment you put the mirror,we will be responsible for this.