Neutypechic.com is totally committed to protecting our user’s privacy. The information we receive from you is what you provide to us voluntarily. To register as a user on our site, subscribe to our newsletter or order our product, we may ask for information such as your name, phone number, e-mail address and mailing address. We collect such information from you to enable us to serve you better; the information obtained will enable us to improve your experience on the platform, offer better customer service on the site, contact you if the need arises, design loyalty programs, offer periodic electronic correspondence, as well as take your orders and process efficient transactions.
What is Personal and Non-Personal Information?
Any information we collect from you that identifies you or any information that’s in conjunction with other information in our custody or any information we have in our archive that may be used to identify you is what we refer to as “Personal Information.”
Any information we collect from you as a user that we cannot use to identify you is what we call “Non-Personal Information.”
We may ask you to provide the following Non-Personal Information if you access or use our website:
- Request (Name of the requested file)
- Browser type/version (e.g.: Internet Explorer 11.0)
- Browser language (e.g.: English)
- Operating System (e.g.: Windows 7)
- Resolution of the Browser window
- Screen resolution
- Java On /Off
- Cookies On / Off
- Color settings
- Referral URL (the previously visited page)
- Time of Access
In addition, Neutypechic may keep log files containing IP addresses. Every computer has an IP address – a numeric address assigned to a computer by your Internet Service Provider – which may be used as your personal information in some circumstances. Generally, log files are used on our website to monitor traffic and troubleshoot technical problems. In situations our website is abused by a user, we may block the IP address of such user.
The information found in this section is used by us to optimize your experience of the Neutypechic Services. It’s mandatory we collect the information set out in this Section. If you fail to provide this basic information, Neutypechic will not be able to accurately provide you with the Neutypechic Services.
A cookie is a small piece of data stored through the web browser used in visiting a site on the user’s computer, provided the user permits it. A Cookie can hold certain information that can identify a user’s computer and recalls the user’s preferences to improve the functionality of the service. There is no connection between personally identifiable information and allowing cookie usage, and these cookies are terminated when a user closes his/her browser until they visit the site again.
The information we collect in this Section is not compulsory. Most browsers are set to accept cookies automatically when a user visits a website. You can configure your browser to notify you when cookies are being sent or you can disable cookies. Nevertheless, disabling or not accepting cookies may limit your experience when you visit a website. To know how you can reject cookies using your web browser setting, please check the “Help” section of your web browser.
Neutypechic uses 3 cookies to keep track of cart data. The first two cookies have information about the cart in general and allow us to know when data in the cart changes. The third cookie contains a code unique to each customer so it knows where to find the cart data for each customer in our database. Cookies do not store any personal information.
Account Registration and Commercial Transaction
You may need to create an account with Neutypechic to have access and use any of our services on Neutypechic (“My account”). If you create an account with us, we will also collect the following personal information in addition to the information you provide under this Section:
- User name
- Email address
We may also request for the following Personal and Non-Personal Information in addition to the Personal information you provide above if you conduct and carry out commercial transactions through any of the Neutypechic Services;
- First name
- Last name
- Billing address (including street, ZIP code, country)
- Shipping address for physical goods (including street, ZIP code, country)
- Telephone number
- Date and Data of transaction
- Object purchased
- Purchase price
- Confirmation email address
We use your Personal Information and Non-Personal Information to;
- Monitor purchases made by users through the Neutypechic Services
- Remember which products our users add to their cart
- Provide excellent customer service to our users in regards to using Neutypechic Services, to handle inquiries and complaints regarding the use of our services, and to inform you about any changes to the services offered via Neutypechic Services
- Send our users reminder and verification notifications like password reminders
- Fulfill the obligations we promised as described in our Terms of Service and act in accordance with applicable law
We are obligated by applicable law to identify our commercial customers. We are also tasked to comply with applicable law to collect and store detailed information concerning all commercial transactions, especially for accounting and tax purposes. Your information, either personal or non-personal, will only be stored for a reasonable time frame or for as long as is permitted or required by applicable law.
Collecting information stated in this section is compulsory. The law prohibits Neutypechic to provide you with commercial services if you don’t provide such information.
Analytic Metrics Tools and Other Technologies
We make use of Google Analytics. To know how your data is used by Google and how you can opt out, click here: https://policies.google.com/.
Neutypechic uses a secured server to protect your personal information. We use industry standard SSL encryption technology to protect the information you submit through the website; this technology is designed to protect your personally identifiable information from unauthorized access or loss, disclosure, alteration or destruction.
Neutype reserves every right to alter, revise or change this policy at any time without notifying you. We will try our best to update you with revisions on this page; however, we advise you visit this page regularly for any changes. Your continued use of this site will be subject to the revised policy, effective immediately.